Privacy Policy

Subvators Hub ("we", "our", or "us") is committed to protecting the personal information of everyone who interacts with our website and services. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name, email address, phone number, and organisation name when you fill in our contact or partnership form.
• Any messages or enquiries you send to us via the website or email.
• Information you provide when subscribing to updates or newsletters.

Information Collected Automatically

• Browser type, operating system, and device information when you visit our website.
• Pages you visit, time spent on pages, and referring URLs, collected through analytics tools.
• Cookie data as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and facilitate partnership or donor conversations.
• Send relevant updates, newsletters, and programme information (only where you have consented).
• Improve the content and functionality of our website.
• Comply with legal obligations under applicable Kenyan law, including the Data Protection Act, 2019.
• Analyse website usage in aggregate, anonymised form to understand our audience and improve our communications.

3. Legal Basis for Processing

Where applicable, we process your personal data on the following legal bases:

• Consent — where you have opted in to receive communications from us.
• Legitimate interests — to respond to your enquiries and improve our website.
• Legal obligation — where processing is required by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With trusted service providers (e.g., email platforms, website hosting) who assist us in operating our website and who are bound by confidentiality obligations.
• With strategic partners or co-implementing organisations, strictly where necessary for a programme you have engaged with, and only with your knowledge.
• Where required by law, court order, or governmental authority.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to two years unless an ongoing relationship requires otherwise.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Office of the Data Protection Commissioner of Kenya.

To exercise any of these rights, please contact us at info@subvatorshub.org.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

• Email: info@subvatorshub.org
• Location: Nairobi, Kenya